Tuesday, December 1, 2009

DreamForce '09 Session Recordings

If you were unable to attend the SalesForce.com ecosystem conference earlier this month, or if you attended but had simultaneous sessions you had wanted to attend so that you had to miss some, you can find videos for most of the sessions at the following link: DreamForce '09 videos.

Some highlights:
Formula Magic - create groups of roll-up summary fields then graphically represent their contents right on the record's detail page, or in list views.
New SFDC for Outlook - get a peak at the new Outlook integration utility coming soon.
Non-profit Starter Pack intro - Tips on getting the most out of the NPSP for non-profit organizations.
Donor and Member Managment - More tips for non-profit organizations
AppExchange Recommended Sales Apps - introduction to some great apps for sales managers to implement, such as: a business card scanning app; X Squared mass contact updated utility that updates all contact addresses when the Account's address changes (the company moves); Account News Feed; Landslide custom sales process manager; Engage B2B by Silverpop email behavior tracking for lead scoring and sales rep notification automation; and Sales Genius for email-to-website click tracking visible within SFDC.
Sales Process Productivity - For companies newly implementing a universal CRM system, with emphasis on 1) effective end user adoption and change management within a context of ongoing process improvement within phased roll-out; and 2) sales performance dashboards
Platform State of the Union - use a Visio-like graphical user interface to create approvals now and standard workflow in future releases. Also create database schema graphically, and have them actually generate custom objects instead of your having to use the current form field based system to design custom objects.

I welcome your comments on any of these videos or suggestions about others that you think are not to be missed. Now I'm glad I didn't race into SF for that 7:30am session I really wanted to catch, but not badly enough to get up that early. Now it's just a click away anytime I want to reference it.

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