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I'm not a fan of Dell at all since my problem-ridden experience with my last computer purchase from them, but I am a fan of SFDC. I think one can consider it a consolation prize that when one gets a Dell (as a business purchase at least) it will come bundled with an introduction to what is truly a great CRM tool. I have many times turned small business owners I know on to SFDC, and they are always impressed by what it can do for them. Many of them are just not aware of the entire CRM technological space. I guess they are often not considered profitable enough to market to. Glad to see that is changing in a big way with partnerships like these. Here's an excerpt from a good article on the news:

Dell to Peddle Salesforce.com’s Widgetry
— Dell, itself a user, is gonna pitch saleforce.com’s on-demand CRM widgetry to American SMBs on its web site under a deal announced Monday. Dell, newly service-minded, will offer to integrate the stuff into customers’ existing set-ups along with Dell servers hawking data migration and physical and virtual appliances. Dell means to handle Salesforce’s Contact Manager Edition as well as three different levels of CRM services Group Edition for up to five users, Professional Edition and Enterprise Edition.

Labels: CRM